Riu Caribe Hotel Cancun | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Room Adults only

Max:

2 persons

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Guest Room

Max:

3 persons

Bed options:

1 Double bed

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Oceanfront Room

Max:

2 persons

Bed options:

1 Double bed

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 4.7 mi

Airports

Isla Mujeres (ISJ) 13.9 mi

Cancun (CUN) 14.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Free parking

Baggage storage

24-hour services

24-hour reception

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Air conditioning in public areas
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Sundry/Convenience store
Gift/Newsstand
Beauty salon

Sports & Fitness

Fitness center
Kayaking
Tubing
Tennis
Pool tables
Fitness studio

Services

Room service
Bicycle rental
Dry cleaning
Tours/Ticket assistance
Wedding services
Stores/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Lobby bar
Poolside snack bar
Snack bar
Dinner
Coffee/Tea in lobby
Free breakfast
Buffet breakfast

Business

Conference room

Children

Children's pool
Playground
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Beach towels
Sun loungers
Entertainment
Garden area
Television in lobby
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Treatment room
Massage

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Balcony
Ironing facilities

Bathroom

Hair dryer

Media

Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

2300 ft

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

4900 ft

Blvd. Kukulcan Km. 4.5

Jardin del arte

2900 ft

Harbor

Aquatours Cancun

2100 ft

Marina Adventure Bay

Bungee in Cancun

2200 ft

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

2400 ft

Church

Parroquia de Cristo Resucitado

1.2 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

2400 ft

Blvd. Kukulcan km.5

Galeon Capitan Hook

4400 ft

Blvd. Kukulcan Km 9

Cancun Convention Center

1.8 mi

Night club

Coco Bongo

1.9 mi

Beach

Playa Tortugas

1.3 mi

Night club

The City Nightclub

1.9 mi

Night club

Palazzo

2.0 mi

Beach

Chac Mool Beach

1.9 mi

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

2.1 mi

Night club

Mandala Nightclub

1.8 mi

Gallery

Galeria Balance Cancun

1.7 mi

CancunMexico

El Eden Ecological Reserve

1.9 mi

Night club

Daddy'O

1.9 mi

Beach

Playa Forum

2.0 mi

Beach

Mandala Beach Club

1.9 mi

Beach

Playa Las Perlas

2.0 mi

Andiani Travel Group

1.9 mi

Monumento a los Ninos Heroes

1.9 mi

Chetumal Km 36. 5

Water Park at The Grand

1.9 mi

Punta Nizuc - Cancún 210

Playa Lagarto

2.0 mi

Aquarium

Interactive Aquarium

2.4 mi

Blvd. Kukulcan

Parque Ventura Cancun

2.1 mi

Nearby

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

1800 ft

Restaurants

Caminos

1500 ft

Blvd Kukulkan km 5.8 Mza 37 lt 18 Secc-C Zona Hotelera

Bonanza

2900 ft

Blvd Kukulcan K.M. 6.5 Interior Playa Tortugas

Reviews and Ratings

Reviews from guests about their experience.

84%

loved their spa retreat and can’t wait to return.

8.4/10

Great

Rooms

7.2

Location

7.6

Service

7.8

Dining

7.0

Jake

United States of America, March 2025

7.2/10

I had an amazing holiday at Riu Caribe! The location is beautiful, with a stunning beach just steps from the pool area. The staff were incredibly friendly and went out of their way to make sure I felt welcome. However, the entertainment options could be improved as some performances were underwhelming.

Rooms

8.0

The room was spacious and had a lovely view from the balcony. The bathroom was decent with good water pressure, though it could use some updates. I had to ask for more drinks in the fridge, but overall it was enjoyable.

Service

10.0

The service was great, with special mentions to Donovan at reception and the wonderful twins, Elda and Celia, in the main dining area. They really made my stay nice.

Location

9.0

The hotel's location is perfect, right by the beach that was well-maintained. The staff worked hard to keep the area clean of seaweed, enhancing the beautiful setting.

Dining

9.0

The variety of food options was impressive, especially at breakfast and the buffet. While some meals were repetitive, I loved the steakhouse and the made-to-order pizzas at the pool.

Facilities

8.0

This hotel offers great facilities, including various dining options and activities organized by a lively entertainment team. The pools were busy, but I enjoyed the foam party and the energetic atmosphere.

Craig

United States of America, February 2025

5.0/10

I had a wonderful stay at Riu Caribe, enjoying beautiful views and a vibrant atmosphere. The daytime entertainment was a highlight, though I found the nighttime options lacking. Although the food was varied and delicious, I faced a few service issues. Overall, I would recommend this hotel for its fun ambiance and lovely beach! 🌞🍹

Rooms

8.0

My room was spacious with a stunning view of the beach and a large bathroom. The mini bar was a nice touch, and I loved having a balcony to relax on.

Service

6.0

While some staff were great, particularly Ysrael and Vicente, I found other service areas could improve. There were times when staff seemed unhelpful or dismissive.

Location

7.0

The hotel's location is beautiful, right on the beach. It’s a bit far from the nightlife, but I appreciated the peaceful setting.

Dining

7.0

The variety of food was impressive, with options for every taste. However, some dishes felt repetitive after a few days.

Facilities

7.0

The resort was well-maintained, with a lovely pool area, but I did miss having drink service around the pool.

Mary

United States of America, December 2024

7.4/10

My stay at Riu Caribe was relaxing overall. The staff were incredibly welcoming and attentive, which made a significant difference. However, the food quality varied, especially in the outside restaurant where cleanliness was a concern. 🌴✨

Rooms

8.0

The room was spacious with a lovely sea view, and the cleaning service was really good thanks to Mary Carmen. However, the seating was limited with only two hard dining chairs.

Service

10.0

The service was excellent; every staff member I interacted with was friendly and eager to help. Ysrael, in particular, always had a smile and kept my drinks filled. 🌟

Location

7.0

The hotel's location in the hotel zone was great, but it was a bit far from bars and nightlife. Local buses provided easy transport for a small fee.

Dining

6.0

Dining options were diverse, with something new to try every day. However, the breakfast coffee was disappointing, and I noticed issues with cleanliness at the outside restaurant.

Facilities

6.0

While the main pool was enjoyable, some areas showed signs of wear, and I noted some mold on the tiles. Overall, the facilities were decent but could use some upkeep.

David

United States of America, November 2024

7.0/10

I had a mixed experience at Riu Caribe. The friendly staff and beautiful beach were highlights, but the noise from other guests was overwhelming at times. The food variety was decent, but the rooms could use some updates. Overall, it was a decent stay, but I wouldn't recommend it for a quiet getaway.

Rooms

6.0

The rooms were clean but felt outdated, and the double beds were too small for comfort.

Service

7.0

The service varied; while some staff were really good, others were less helpful.

Location

8.0

The location in Cancun's hotel zone is great, with easy access to the beach and nearby attractions.

Dining

7.0

Dining options were good, with a variety of cuisines, though buffet food quality dropped after peak hours.

Facilities

6.0

Facilities like free kayaking and beach activities were enjoyable, but noise levels were disruptive.

Justin

United States of America, October 2024

6.6/10

Overall, my stay at Riu Caribe was mixed. The rooms were clean but outdated, and I struggled with a bad odor in my initial room. The staff was friendly and attentive, especially by the pool, but some had a rude demeanor. While the beach was beautiful and the food was decent, especially at the buffet, I left feeling that this hotel did not meet the 5-star expectations.

Rooms

6.0

The rooms were clean and tidy but in desperate need of refurbishment, with some having unpleasant odors from previous paint jobs. The beds were quite firm and uncomfortable, impacting my sleep.

Service

6.0

Most staff were friendly and attentive, ensuring my drinks were always topped up, though I had a less favorable experience with reception where service was hit or miss.

Location

7.0

The location is great, just a short bus ride away from nightlife and restaurants, and the beach is stunning with plenty of chairs available.

Dining

6.0

Dining was generally good with a decent variety at the buffet, but I felt some dishes were repetitive and lacking in quality; the Mexican restaurant was a highlight.

Facilities

5.0

Facilities were adequate but in need of upgrades, especially the pool area where some tiles were broken; room service and other amenities were available.